Terms of Service

1. Introduction & Acceptance

Welcome to Receipt360. These Terms of Service ("Terms") govern your access to and use of the Receipt360 web application, iOS application, and related services (collectively, the "Service"), operated by AWO PTY LTD ("we", "us", "our").

By creating an account or using the Service in any way, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

2. About Receipt360

Receipt360 is a receipt management application that allows users to upload, scan, organise, and export receipts and invoices. The Service is available as a web application at https://receipt360.app and as an iOS application on the Apple App Store.

Receipt360 is operated by AWO PTY LTD, an Australian company. For enquiries, contact us at support@receipt360.app.

3. Eligibility

To use Receipt360, you must:

• Be at least 13 years of age. If you are in the European Economic Area (EEA), you must be at least 16 years of age.
• Have the legal capacity to enter into a binding contract in your jurisdiction.
• Not be prohibited from using the Service under the laws of any applicable jurisdiction.

By using the Service, you represent and warrant that you meet all eligibility requirements. If you are under 18, you confirm that you have obtained consent from a parent or legal guardian.

4. User Accounts

To access most features of Receipt360, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorised access to your account
• Create only one account per person
• Not share your account with others

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Free Plan

The Free Plan includes:

• Storage of up to 50 receipts
• Receipt upload and OCR scanning functionality
• Shopify and WooCommerce integrations
• Basic dashboard and receipt management

The Free Plan is provided at no cost and is subject to the features and limitations described above. We reserve the right to modify Free Plan features with notice.

6. Premium Plan — $0.99/week

The Premium Plan includes:

• Unlimited receipt storage
• Export receipts to PDF and XLSX formats
• All integrations (Shopify, WooCommerce, Salesforce, and more)
• Priority support
• All current and future premium features

The Premium Plan is billed at $0.99 per week via Square. Billing begins immediately upon subscribing and recurs weekly until cancelled.

All prices are listed in Australian Dollars (AUD) unless otherwise stated. Applicable taxes (including GST for Australian users) may be added at checkout. International users are responsible for any local taxes applicable in their jurisdiction.

7. Subscription Billing (Square)

All subscription payments are processed by Square. By subscribing to the Premium Plan, you agree to:

• Authorise Square to charge your nominated payment method $0.99 per week
• Square's Terms of Service and Privacy Policy governing the payment transaction

We do not store your credit card or payment card details. All card data is handled directly by Square in accordance with PCI DSS standards.

If a payment fails, your account may be downgraded to the Free Plan until payment is successfully processed.

Automatic Renewal Disclosure (All Users)

In accordance with California's Automatic Renewal Law (ARL), similar US state laws, and applicable Australian and Canadian consumer protection requirements, please note:

• Your Premium subscription automatically renews each week at AUD $0.99 until you cancel.
• You may cancel at any time from your account settings before the next billing date to avoid the next charge.
• Cancellation takes effect at the end of the current paid period.
• No partial refunds are provided for unused days within a billing period, except where required by applicable law (including the Australian Consumer Law or applicable Canadian consumer protection laws).
• By subscribing, you acknowledge and consent to these automatic renewal terms.

8. Cancellation Policy

You may cancel your Premium subscription at any time from your account settings. Upon cancellation:

• You will retain Premium access until the end of your current weekly billing period
• No further charges will be made after cancellation takes effect
• No partial refunds are provided for unused days within a billing week

After cancellation, your account will automatically revert to the Free Plan at the end of the paid period.

9. Refund Policy

Subscription fees are generally non-refundable. However, we may, at our discretion, issue refunds in cases of:

• Verified technical failures attributable to Receipt360 that prevented access to the Service
• Duplicate charges caused by a billing error

To request a refund, contact us at support@receipt360.app within 7 days of the charge with a description of the issue.

Nothing in this Refund Policy limits your rights under the Australian Consumer Law.

EU/EEA Consumer Right of Withdrawal

Under EU Directive 2011/83/EU (Consumer Rights Directive), EU and EEA consumers ordinarily have a 14-day right of withdrawal from distance contracts. However, this right does not apply to digital content or digital services where performance has begun with your prior express consent and acknowledgement that you thereby lose your right of withdrawal.

By subscribing to the Receipt360 Premium Plan and accessing the Service immediately upon payment, you expressly request that we begin providing the Service before the expiry of the 14-day withdrawal period, and you acknowledge that you thereby waive your right of withdrawal once the Service has commenced. If you cancel within 14 days before accessing any Premium features, you may be entitled to a full refund — please contact support@receipt360.app.

10. Acceptable Use

You agree not to use the Service to:

• Upload, store, or process any illegal content
• Upload other people's private or sensitive data without their explicit consent
• Attempt to reverse engineer, decompile, or hack any part of the Service
• Use automated scripts, bots, or crawlers to scrape or access the Service
• Interfere with or disrupt the integrity or performance of the Service
• Circumvent any security or access control measures
• Impersonate any person or entity
• Violate any applicable law or regulation

Violations of this policy may result in immediate account suspension or termination without refund.

11. Intellectual Property

Receipt360 and AWO PTY LTD own all intellectual property rights in the Service, including but not limited to the software, design, logos, trademarks, and content we create. Nothing in these Terms grants you any right to use our intellectual property except as expressly permitted.

You retain ownership of the content you upload to the Service (your receipts, images, and documents). By uploading content, you grant AWO PTY LTD a limited, non-exclusive, royalty-free licence to store, process, and display your content solely for the purpose of providing the Service to you. This licence terminates when you delete the content or close your account.

12. Uploaded Content

You are solely responsible for the content you upload to Receipt360. You represent and warrant that:

• You have the legal right to upload and process the content
• Your content does not violate any applicable law or third-party rights
• Your content does not contain malicious code, viruses, or harmful material

We reserve the right to remove any content that, in our reasonable opinion, violates these Terms or any applicable law, without prior notice.

13. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

14. Third-Party Integrations

Receipt360 integrates with third-party services to provide its functionality:

• Shopify & WooCommerce: E-commerce platform integrations for importing order receipts.
• Salesforce: CRM integration for syncing receipt data.
• Square: Payment processing for Premium subscriptions.
• OCR.space: Optical character recognition for extracting text from receipt images.

Your use of third-party services through Receipt360 is subject to those services' own terms and privacy policies. We are not responsible for the availability, performance, or any failures of third-party services, and we do not guarantee uninterrupted access to integrations.

15. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, AWO PTY LTD shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of data, revenue, profits, or business opportunities
• Service interruptions or technical failures
• Actions or failures of third-party services

To the extent permitted by law, AWO PTY LTD's total cumulative liability to you for any claims arising under or related to these Terms or the Service shall not exceed the greater of: (a) the total fees paid by you in the three (3) monthsimmediately preceding the event giving rise to the claim, or (b) AUD $10.00.

Receipt360 uses automated OCR technology to extract text from receipt images. We do not warrant the accuracy, completeness, or reliability of OCR-extracted data. You are solely responsible for verifying the accuracy of any data extracted from your receipts before relying on it for tax, accounting, legal, or any other purposes.

Nothing in these Terms excludes, restricts, or modifies any right or remedy you may have under the Australian Consumer Law or other applicable non-excludable consumer protection legislation.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia, unless otherwise required by applicable consumer protection laws.

For users located in the EU or EEA, the choice of New South Wales law as the governing law does not deprive you of the mandatory consumer protection provisions that cannot be derogated from by agreement under the laws of your country of habitual residence, including but not limited to consumer rights under national implementations of EU Directives.

For users located in Canada, the choice of New South Wales, Australia as the governing law does not deprive you of any mandatory rights or remedies available under applicable Canadian consumer protection or privacy laws, including rights that cannot be waived or contracted out of under applicable federal or provincial legislation.

EU/EEA Users — Dispute Resolution: Users located in the EU or EEA are not subject to mandatory arbitration clauses and retain the right to bring disputes before the courts of their country of habitual residence and before national consumer protection authorities.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time. For material changes, we will provide at least 14 days' notice by:

• Posting the updated Terms on this page with a new "Last updated" date
• Sending an email notification to your registered email address

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.

18. Contact Us

For any questions, complaints, or enquiries about these Terms, please contact:

EU Online Dispute Resolution

In accordance with EU Regulation No. 524/2013, we are required to inform EU/EEA consumers of the European Commission's Online Dispute Resolution (ODR) platform, which provides a mechanism for resolving disputes related to online purchases:

ODR Platform: https://ec.europa.eu/consumers/odr

Our contact email for ODR purposes is: support@receipt360.app

We are not obliged to participate in alternative dispute resolution procedures, but we will endeavour to resolve any complaints amicably in the first instance.

Canadian users with subscription or consumer concerns are encouraged to contact us first at support@receipt360.app so we can work to resolve the matter directly.

19. Indemnification

You agree to indemnify, defend, and hold harmless AWO PTY LTD and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your uploaded content or any claim that it infringes a third party's rights

AWO PTY LTD reserves the right to assume exclusive control of any matter subject to indemnification, and you agree to cooperate with our defence of such claims.

20. Dispute Resolution

20.1 Informal Resolution

Before commencing any formal dispute proceedings, both parties agree to attempt to resolve the dispute informally by contacting support@receipt360.app. We will endeavour to respond within 14 days.

20.2 Governing Law

These Terms are governed by the laws of New South Wales, Australia.

20.3 US Users — Binding Arbitration

For users located in the United States, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration administered by a mutually agreed arbitration provider, rather than in court. You waive any right to a jury trial and to participate in a class action lawsuit or class-wide arbitration. This arbitration clause does not apply to: (a) small claims court matters; (b) injunctive or other equitable relief for intellectual property violations; or (c) claims that applicable law prohibits from being arbitrated.

20.4 Exception — Australian/EEA/Canadian Users

Nothing in this section prevents Australian users from pursuing claims before Australian courts, or EEA users from pursuing claims before their local courts or relevant consumer protection authorities. For users located in Canada, nothing in these Terms (including any arbitration provision) prevents Canadian consumers from relying on mandatory rights or remedies available under applicable Canadian consumer protection or privacy laws. Any arbitration obligation applies only to the extent permitted by applicable law and does not override non-waivable Canadian consumer rights.

21. General Provisions

21.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

21.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AWO PTY LTD regarding the Service and supersede all prior agreements, representations, and understandings.

21.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

21.4 Force Majeure

AWO PTY LTD shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet or infrastructure outages, cyberattacks, or third-party service failures.

21.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets, provided we give reasonable notice.